FREQUENTLY ASKED QUESTIONS (FAQS)
Why all products are free?
Free Software Foundation permits to everyone to copy and distribute verbatim copies for Inc. GNU GENERAL PUBLIC LICENSE. Subscriptions support us and due to this crowdfunding prices of the products are low. We do not provide license keys and free updates for the products you downloaded. We are not developers of the provided products, so our technical support capabilities are limited. We do not change the functionality of products and do not fix developer bugs.
ARE THERE ANY RESTRICTIONS ON THE NUMBER OF DOWNLOADS?
Unfortunately, we’ve had to take another look at this because we felt the fair use policy was being abused. The limit is 100 per user/per day..
HOW LONG CAN I USE THE DOWNLOADED PLUGINS AND THEMES?
There is no limit on themes and plug-ins that you have installed any time.
HOW MANY SITES CAN I USE THE PLUGIN OR THEME ON?
As many as you like. You can use them as often as you like on as many sites as you like..
HOW OFTEN ARE NEW PRODUCT UPDATES RELEASED?
We usually add new products every day and publish new versions of the existing products. Please note we do not update products immediately and do not issue guarantee that the last version of each products will be added.
WHAT ARE THE GUARANTEES THAT THE PRODUCTS ON THE WEBSITE DO NOT CONTAIN MALICIOUS CODE, VIRUSES OR ADVERTISEMENTS?
We provide open source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads. To check the product for malicious code, for example, use the plugins Exploit Scanner, Wordfence, Acunetix WP Security, Sucuri Security, Antivirus, the service VirusTotal or the scanner Aibolit.
WILL THE PURCHASED PRODUCT BE UPDATED AUTOMATICALLY?
If you need to update the product, you must download it from our website and perform the update manually. If you want to receive automatic updates you must purchase the product directly from the developer.
HOW CAN I PROPERLY UPDATE AN ALREADY INSTALLED PRODUCT?
The most simple and correct way to update the product is to replace the files of the old version of the product with the new version files. All product settings are saved, as they are stored in the database of the website. The second way is to delete the old version of the product, then download and activate the new version. In this case, the product settings may not be preserved, as in many products when they are removed there is a function to clear settings from the website database. Here it is worth noting an important nuance – sometimes developers are releasing a fundamentally new product update with a change in the structure of files, the structure of storing settings in the database, etc. In this case, the product is accompanied by instructions from the developer to switch to a new version, Update to the current version correctly.
DO YOU PROVIDE SUPPORT AND INSTALLATION SERVICES FOR PLUGINS / THEMES?
We have NO support and installation services for plugins / themes. If you require technical support, all the time, we advise that you should purchase the related product directly from the producer or you should hire a freelancer to take a look for you. Alternatively you could ask to WordPress community forums. Not offering support is the way in which we are able to offer the products for free.
CAN I DOWNLOAD VIA DOWNLOAD MANAGER SOFTWARE? (IDM AND OTHER)
No. Download managers send multiple requests to servers and each of such multiple connections is comprehended as a download request by servers, therefore you can face the risk of ending of dowloading limits.
DOES THE DOWNLOADED PRODUCT WORK EXACTLY THE WAY YOU WANT?
Please carefully read the description and features of the product from original website before purchasing it. We do not give any guarantees that the product you purchased will function the way you want. We do not change the functionality of the products in any way, if you need details about the work or compatibility of the product, please contact directly the developer.